The Guardian Life Insurance Company of America (GLICOA) was founded in 1860 in New York City. One of the largest mutual life insurance companies in the U.S., it is ranked as a Fortune 300 company. The company boasts over 5,000 employees, 3,000 representatives and 80 branches across the country.
Policyholders own the company, which has a reputation of keeping a close eye on its services and investments. Guardian is a versatile insurance company. Employers can tailor benefits packages to their employees’ needs, selecting from a HMO, POS or PPO plan, with the optional inclusion of indemnity coverage.
Guardian Life Insurance Company of America (GLICOA) is one of the nation’s largest insurance companies. Founded in 1860, it employs over 5,000 health care specialists in 80 branches across the country, with headquarters in New York City. A member of the Fortune 300, GLICOA offers not only health care plans, but a variety of dental, vision and life insurance packages.
While GLICOA is a large insurance provider, it operates as a versatile, close-knit company. Its policyholders are owners, allowing them to keep a watchful eye on its services and investments. Employers who offer GLICOA insurance to employees can choose between HMO, POS or PPO packages, creating an ability for the customization of the best benefits package available.
Although GLICOA is most-often recognized for their dental program, they are quickly becoming well-known for a diverse assortment of insurance and annuities packages. Guardian subscribers can choose to enroll in life insurance, disability, group and individual medical and vision packages, 401(k) plans, income insurance and retirement programs. To manage these many options, GLICOA is split into two separate, smaller entities: Guardian Healthcare, which oversees the management of medical insurance and similar services, and Guardian Investor Services, where securities and annuities are the main focus.
GLICOA has recently integrated new policies to assist its customers, such as the inclusion of erratic and unforeseeable events that were once a threat to coverage – like hospitalizations and pre-existing/chronic conditions, for example. Its merger with Destiny Health Plan also allowed GLICOA to help reduce customer costs and reap the maximum benefits from coverage via a “consumer-controlled saving account.”
In early 2015, Guardian rolled out a new department entitled the “VOC (‘Voice of the Customer’) Program.” It is described as the crux of ensuring that the customer’s experience is streamlined and worry-free. The overall philosophy of the new program focuses on building a relationship with consumer, beyond that of simply providing insurance requests and offering self-service. While most large insurance companies use annual surveys to learn more about its customers, Guardian’s new VOC program seeks to collect daily feedback and offer a variety of ways for subscribers to give their opinion on how to better their experience. Their goal is to create a more improved relationship with its customers, leading to a better understanding of how to meet their current needs while anticipating future needs.
GLICOA works with over 120,000 U.S. employers to provide benefits to nearly six million hard-working Americans and their families. We understand that managing your own care and ensuring that it’s affordable can be challenging, no matter which insurance company you subscribe to, and we strive to take excellent care of all policyholders.
Allow our highly-specialized insurance team to navigate the ins and outs of your health care policy. We will ask the right questions, speak directly to your insurance company and get the most comprehensive answers. Most importantly, we will ensure that you receive the maximum coverage with the smallest amount of out-of-pocket expense to you. Don’t forget that not only will we assist you with your insurance policy needs, but we will also coordinate your appointments, call to remind you of upcoming visits, and answer any and all questions about your care from your initial consultation to your final follow-up appointment.
Here at Dr. Bennett’s office, we will work with you, so that you receive the nasal surgery that’s right for you, and can begin to feel, look and breathe better.
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